Must have the ability to lift up to 40 pounds, Inspects guest rooms, conference rooms and public areas for sanitation; cleanliness; orderliness; proper supply and equipment levels; damage; and related accommodation needs according to legal mandates and unit policies, procedures, rules, regulations and guidelines, Oversees the reporting of room and public area damages and defects to proper maintenance and repair personnel, Orders and maintains stock levels of cleaning and guest room supplies, linens, and related housekeeping items; as well as other general hotel inventories as assigned, Interviews, recommends for hire, and manages the performance of assigned housekeeping and student support staff, Trains staff in proper room and area setup, cleaning methods, use and storage of chemicals, and related duties, Develops systems and schedules work in order to meet labor cost objectives, Maintains records on employee sick, vacation and personal leave usage; lost and found items; and other areas as assigned, Provides assistance to guests, conferees, and other customers by answering questions, resolving problems and complaints, giving directions, and referring to appropriate personnel, Provides assistance in other general hotel and related areas as assigned, Responsible and accountable, under the direction of the Housekeeping Leader for the efficient overall day-to-day operation of the hotel whilst on duty. 20+ housekeeping supervisor resume samples to customize for your own use. Kelly Mackay Housekeeping Supervisor. Performed inventory checks, created weekly employee schedules, managed employee hours. Maintaining training records and updating accordingly and assisting in the measuring of Hotel standards, Report and follow up on all maintenance requests on a daily basis, To ensure all departmental practices and procedures to be confident in their implementation and assist in the necessary modification of any as requested, To supervise the deep cleaning of bedrooms, changing of shower curtains etc, To ensure all trolleys are tidy at the end of the day and that the worksheets for staff have been signed, To maintain a smooth working relationship with associates of other departments, To ensure that all room attendants hand over all lost property as soon as it is found and that it is recorded according to the hotel standard, To be aware of and carry out all Hotel Security, To report any suspicious person(s) or packages immediately to the duty manager, Co - operate and communicate with your associates, supervisors and management to ensure effective team work and high morale, Have a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner, To carry out any other reasonable task as requested e.g. Also Housekeeping Supervisor Jobs. Supervising the disposal of trash and waste. List your housekeeping experience in reverse-chronological order. Advise employees of deficiencies and instruct on corrective action. Ensures Quality Assurance (QA) process is met, resulting in appropriate cleanliness and quality levels; supports Loss Prevention and safety standards procedures (50% time), Maintain Positive Customer and Associate Relationships: support Housekeeping and Resort Leaders in an effort to ensure proper staffing and scheduling for maximum productivity; assist in controlling payroll costs to achieve maximum profitability; communicate priorities to staff through daily and weekly meetings (20% time), Administrative Duties: Responsible to communicate inventory and purchasing needs to Housekeeping and/or Assistant Housekeeping Manager (10% time), Reporting Problems: Identifies and reports maintenance related problems. Job description and duties for Housekeeping Supervisor. checking public areas, Commitment to supportive teamwork and open communication, Responsibility for ongoing enhancement of their skills and performance, Recognition of personal accountability for their own actions and the outcomes of those actions, An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company, High School education or equivalent experience, Experience required is from 1 to 2 years employment In-related position, Service orientated;Able to take ownership and initiative, Mandarin speaking is a must and work authorization in China is required, Pleasant and Friendly;Work independently;Able to take ownership and initiative, Lead and supervise the day-to-day operation of the department to ensure service standards are followed, Handle Guest concerns and react quickly, logging and notifying the proper areas, Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment, Able to convey information and ideas clearly, High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience, Ability to speak, read, and write fluent English; other languages beneficial, Experience with Microsoft Office preferred, Carrying, lifting or pulling items weighing up to 50 pounds, Requires a minimum of six months to one year of job‑related experience, Must possess a valid Florida driver’s license with an acceptable motor vehicle report, Strong leadership skills and supervisory skills, Ability to direct the work of others using tact and good judgment and to communicate effectively with staff, faculty and students, Must be able to work as a team and adapt to changing situations and schedules during the course of a day while maintaining a positive attitude, Ability to handle conflict in a productive manner and to give employees timely, performance-based feedback as appropriate, Ability to read, write, and follow instructions, Knowledge of the materials, methods, and equipment typically used in janitorial work, Ability to perform a variety of moderately heavy custodial tasks in the care of buildings and equipment, Supervise the Housekeeping staff. She has all the skills that you are looking for in a candidate, and as a true all-rounder is able to work cohesively with colleagues as part of a team. Ensuring that rooms and bathrooms are cleaned on a daily basis.Inspecting guest rooms and guest areas. It must be emphasizes that this “hands on” assistance must be approached with the “hotel as a whole” in mind and must not be detrimental to the efficient operations of other areas, As a representative of senior management, will be called upon to deal with guest problems or complaint related to the maintenance of the rooms, Is responsible for the general appearance of the rooms and their bathrooms, cleanliness, working conditions of the equipment, the overall décor and atmosphere, Informs maintenance of any defaults (TV out of order, tap not working, lighting, etc.) -preferred, Ability to communicate in Spanish. Maintain and safeguard against misuse or theft. If you are looking to apply for any kind of housekeeping positions, the housekeeping executive, nanny, assistant, and supervisor resume templates can really make you get your desired job easily. PERSONAL SUMMARY. Housekeeping Supervisor Resume. Unlimited downloads – Money back guarantee – Cancel anytime. Room Attendant cover letter example Promote safe work practices and a safe environment for guests/members and staff, Support and contribute to employee training programs, such as the International Program, Navigators, Calvin Leadership, etc, Support YMCA of the Rockies Mission Statement and reflect YMCA core values in all functions – faith, caring, honesty, responsibility & respect, Maintain equipment for daily use, including vehicles, vacuums, supply closets, cleaning “buckets”, Promptly report all repairs that are needed in lodging facilities (including staff housing) to the maintenance department, Shuttle Housekeeping crews around the property as needed, Take cabin inventory twice a year/as needed, Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner, Attend all hotel required meetings and trainings, Inspect Laundry Attendant’s and Public Space Housepersons work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained, In the absence of the Assistant Housekeeping Manager, inspect all V.I.P. They are answerable for the upkeep of living rooms, dining halls, meeting rooms, wash rooms, and … You are searching for a person who has the vital skills to do well, but who also aligns with the business vision. Ensures that OSHA standards are met on a daily basis, Leads all employees in such a manner as to obtain the best service at all times, at maximum work efficiency and at the highest level of quality, Ensure that serving the hotel guest in a friendly and efficient manner and identify the #1 priority, Provide supervision and support to each housekeeper and houseperson; provide training when necessary, Ensure that all reports are prepared completely and on time, Ensure that proper key controls are in effect, Take inventories as scheduled and maintain par stocks, Schedule associates for shifts according to projected occupancies. Supervisors must be committed to exemplifying the qualities of patience, kindness, integrity, high energy, accountability, teamwork, and professionalism. Maintaining an inventory of guest room and housekeeping supplies. ... To relive the Office coordinator and Floor supervisor when ever is needed 21 Asst Housekeeping Manager Resume Examples & Samples. Match your achievements to the job description. ), Previous Front Desk and or Housekeeping experience, Hire and train all Housekeepers, housepersons, and inspectors on established company policies and procedures, Leads day to day Inspector work scheduling using Hilton OnQ Insider software, Control supply inventory, Lost and Found, dealing with unhappy guests/SALT comments, and lead daily pre-shift meetings, Ensures all work is completed by 4:00pm and clean up to brand standards, Personally inspects inspectors', house persons', and housekeepers’ work, Must do a walkthrough of the entire property and fill out MOS sheet when scheduled, Previous lead/supervisory experience - preferred, Foster a close working relationship with contracted cleaning customers, Manage the departments scheduling, billing, supply orders and payroll, Provide staff, training, coaching and performance reviews for the night cleaning department, Valid driver’s license with acceptable driving record - required, Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company, Proficient in the use of Microsoft Office, High School or Diploma in Hotel Administration, Hotel Management or equivalent, 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training, Recommended changes to these standards and training needs on an ongoing basis, Liaise with Front Office for guest and hotel requirements, Coordinate special projects (eg. Housekeeping Supervisor resume 1. England Like a perfectly tidy room, your resume should be fresh, clean and orderly, says resume expert Kim Isaacs. Post now on job boards. Housekeeping Supervisor resume 3, Housekeeping Supervisor cover letter examples Making sure rooms, meeting rooms, and banquet halls are clean and equipped is the job of the housekeeping supervisor or … Home: 000-000-0000 | Cell: 000-000-0000. email@example.com E: DJefferson@anymail.com P: 555-167-4423 Additional Spanish language skills preferred, Working knowledge of Housekeeping equipment and systems (vacuums, cleaning chemicals, cleaning tools, turning rooms around from dirty to clean in a timely manner) and be familiar with resort management software such as Resort Data Processing (RDP) or similar programs, Intermediate Microsoft Office software skills, including Word and Excel, Good driving record, hold a valid US driver’s license and meet approval standards to operate YMCA vehicles, Must be able to work a flexible work schedule as hours will vary and will include weekends, evenings and holidays, Good interpersonal and leadership skills, and teaching/training skills, Ability to work with people from diverse cultures from around the world, Able to access and move throughout all YMCA facilities that require Housekeeping cleaning (lodges, cabins, staff housing, meeting rooms and other YMCA facilities), Must be able to lift up to 50lbs, 3 feet off the ground and be able to climb stairs with load, Must be able to stand up to 8 hours a day and perform moderate to hard physical labor while carrying out cleaning duties, Check facilities after they have been cleaned by Housekeeping crews and assign follow-up/touch-up tasks as needed independently (without the presence of the Housekeeping Director or Housekeeping Assistant Manager), Train and supervise Seasonal Housekeeping Supervisors, Crew Leaders, Dorm Custodians, General Seasonal Housekeepers, Work alongside housekeeping crews and in the laundry services area as needed, Assure that all areas in the Laundry and Housekeeping Building are cleaned and stocked before the end of workday, Utilize all RDP tools including in-room telephone interface system, RDP reports, and other electronic/computer systems such as the “Y” drive and Outlook, Be an active and supportive member of the Snow Mountain Ranch Housekeeping team, On-call person for problems, emergencies, etc, Support the Association safety program. Job specific Environmental Aspects and Impacts will be communicated by manager during EMS training, Maintains quality assurance by reporting/handling issues and guest complaints according to standard processes, Minimum 2 years experience in like employment, Demonstrated ability to remain calm and handle stressful situations, CPR certification preferred. Call center Supervisor resume Room Attendant cover letter example 2, Room Attendant resume Holding meetings with Housekeeping staff to discuss their job functions. Start Now! Holland Code: E-C-R Ability to deal with problems involving several concrete variables in standardized situations, Knowledge of a foreign language is preferred, At least 1 year of housekeeping experience, Flexible schedule to include weekends and holidays, Maintains complete knowledge of, and complies with, all Company and department policies, service procedures and standards, Regularly inspects all guestrooms, and plays an active leading role in the hotel’s Quality Inspection Program, Monitors and controls the operation of various Housekeeping areas, including, however not limited to the linen room, uniform room, guestroom floors and pantries, public areas, office spaces and storerooms, Maintains regular inventory of linens, amenities, cleaning and other housekeeping-related supplies, Ensures guest issues are resolved in a timely manner, and promptly informs the Director of Housekeeping for appropriate follow up, Makes recommendations in the professional development, counseling, and appropriate corrective action of associates, in accordance with established Company policy, Assists in training all new Housekeeping associates, and helps regularly update all Housekeeping manuals, Previous experience as designated departmental trainer, Exceptional oral communication skills to effectively negotiate and persuade staff in achieving results, Must be self-directed, motivated, and demonstrate exceptional customer service, interpersonal and problem solving skills, Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity, Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including mornings, evenings, weekends, and holidays, Apply principles of logical thinking to a wide range of nonstandard intellectual and practical problems in order to perform and direct many varied and complex tasks. If it cannot be completed in fifteen minutes then notify guest of time needed and call back to assure completion; Closing department, Is responsible for correct staffing levels and ensuring the smooth operation of the housekeeping department, Assures all cleaning supplies and amenities caddies are stocked and ready for next shift; Report all suspicious persons or actions, hazardous conditions, etc. A highly experienced Housekeeping Supervisor, who can demonstrate exceptional attention to detail, speed and accuracy in anything she does. Housekeeper cover letter 2 Improve your chances of getting noticed with a powerful cover letter. Supervisor cover letter 2 Start Now! Oversaw controls over expenses and inventory for optimal budget tracking. Housekeeping Supervisor. Making sure rooms, meeting rooms, and banquet halls are clean and equipped is the job of the housekeeping supervisor or … Housekeeping Supervisor cover letter 1 Security Supervisor resume (See also House Cleaner And Helper Resume Sample )For lower level jobs the most important thing before the employer is your code of character. It does not make sense. Create a Resume in Minutes with Professional Resume Templates. Housekeeping Supervisor Resume Template. Use this Housekeeping Supervisor job description template to attract and hire qualified employees for your hotel or resort. Health & Safety, Central Birmingham University – Teaching Degree 2003 – 2007 Housekeeping Supervisor resume 1. Aquatic facilities operator certification (AFO), Certified Pool Operator License (CPO) within 6 months of hire date, CPR/AED certification required within 30 days of hire, Organizing and scheduling of staff to best meet the needs of the facilities utilization, including Clubhouse and Rentals, Consistent and reliable communication with other departments and managers, Regular and reliable attendance and willingness to work with other members of the housekeeping team, 2 years housekeeping experience preferred with references, Detail oriented, able to work with Microsoft word and excel, computer literate, Must have transportation to and from work and a valid Drivers License, Continuous visual inspections of Condominiums to ensure everything is clean and in working order, Experience in a supervisory position - preferred, Valid driver’s license with acceptable driving record - preferred, Handles guest objections (problem resolution), Ensures the smooth operation of the Front Desk, assisting other departments when necessary and keeps the General Manager informed of hotel activities and problems, and works cooperatively with other Department Supervisors to ensure the operation is running smoothly, Makes Room Assignments and maintains accuracy of current status, Suggests improvements in Front Office methods and service, Greets all guests when possible, and ensures a special welcome for VIP and returning guests, Perform other duties as assigned by the Housekeeping manager, INCLUDING HOUSEKEEPING ATTENDANT WORK AS NEEDED to make sure check-outs are completed by 4:00pm, Follow all training and policies as required by personnel and EH&S office including blood borne pathogen training, proper lifting, golf cart safety, etc, Receive information on room status and special requirements from the area supervisor, Assign sections, rooms and tasks to room attendants and house persons when necessary, Maintain communication with the front desk, advising room status throughout the day on a timely basis; advise maintenance department of maintenance problems, Work closely with personnel to promote open communications and ensure that standards are met and assignments completed, conducting room inspection to ensure that standards are met; follow up with room Attendants on deficiencies, Make recommendation to Housekeeping Manager on commendations, promotions and disciplinary action regarding employees reporting directly to them, Best practice development – communication between Housekeeping, Front Desk, and Maintenance, Guest Survey Analysis and corrective action planning, Weekly 1 on 1 with AGM and GM to focus on other areas of business (Balance Sheet, P&L, Guest Service, Interview, etc. His/her job description entails making sure that cleaning services are carried out in a professional manner and efficiently too. Housekeeping Supervisor Resume. Education – Housekeeping work is a good example of blue-collar, technical labor whereby the job applicants are not expected to have attained a high level of education.If you were able to receive a high school diploma, an associate degree, or even a few years of college, include these achievements in your resume. Seeking a position that will enable me to utilize the skills I possess to the maximum extent, in creative and challenging environment, and use my full potential for the growth of the organization and its environment. Mileage will be reimbursed as per the mileage reimbursement policy, Assists in ensuring a safe working environment throughout the facility for all employees by complying with all company safety and risk management policies and procedures, Assists in monitoring employee productivity and provides suggestions for increased service or productivity, Responsible for the coordination of routine responsibilities of employees. Conduct a quick written inspection of these rooms, At 7pm – email all discrepant, OOO room status to front office, Check house count and dispatch paperwork to ensure we have the right amount of coverage for the following day, At 8:30pm – insert off days into Watson, update missing times in ADP, and Birch street receiving, AT 9pm – check to see the completion of trash, caddies should be completed, and complete ADP, Complete all banquet room set-up and breakdown according to established rules of etiquette, Insure that the function is set up according to the specifications of the function sheet, Coordinate cleaning of banquet rooms with scheduled events, Maintain organization and inventory of banquet linen, equipment, dishware and supplies, Knowledge of banquet set up procedures and policies, THIS POSITION IS OPEN TO THAI NATIONALS ONLY DUE TO WORK VISA RESTRICTIONS, Minimum of 2 years experience in a similar position, Good command of both spoken and written English, Computer Program Require: Computer literacy, Three years experience as a Room Attendant in a Housekeeping Department in a major hotel, Trained in all Housekeeping Department skills in an international hotel, Ability to train and supervise staff and communicate well with management and guests, Represent the hotel in a positive manner at all times, Inspect rooms to verify all rooms for vacant ready or occupied clean status, Report repairs and maintenance issues to Engineering Department, Assist in processing AM and PM room status reports, Forward all lost and found items to our security department, Maintain clean and orderly linen rooms and storage areas, Deliver supplies and keys to room attendants, when needed, Maintain a high degree of morale while insuring that all house rules and regulations are fully enforced, Perform any other reasonable duties as required by the Management from time to time, At least three years similar experience in a luxury property preferred, Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation, Communicate in the primary language of the hotel, Able to work: Holidays, weekends and any day/shift, Previous housekeeping experience, with at least one year in a supervisory role, Ability to read, write and speak the English language fluently, Ability to stand, sit, or walk for an extended period of time or for an entire shift, Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, Ability to effectively deal with guest and employee concerns in a friendly and positive manner, Inspects hospital areas to ensure satisfactory completion of work and takes corrective action as necessary, Prepares activity and employee performance reports for submission to management, including reports on work completion, incidents and/or unusual circumstances, Distributes all necessary cleaning supplies and equipment to working staff, Oversees trash removal from entire facility, Minimum of three (3) years related work experience to ensure familiarity with technical and administrative aspects of housekeeping in a hospital environment, Knowledge of cleaning methods and cleaning equipment, Must have good communication and interpersonal skills, and the ability to comprehend and follow instructions, Must be able to safely and efficiently operate electrically powered and manual cleaning equipment, Ability to train and supervise workers and to perform a wide variety of cleaning tasks, Housekeeping/cleaning experience in an institutional, or commercial cleaning environment such as hospitality (hotel/motel), commercial cleaning company, manufacturing, health care facilities, etc, Supervise a section of approximately 60-80 guest rooms with a team of approximately 7 -12 Room Attendants, Initiate and maintain effective communication within the housekeeping department and other departments, Ensure prompt handling of all guest requests, Daily administrative task of completing Room Attendant progress reports, Order linen closet supplies from Housekeeping Housepersons, Assist in the training and supervision of housekeeping Colleagues, Inspect all assigned rooms for cleanliness and maintenance, Supervise the supply, proper use and care of equipment, linen and cleaning supplies, Report all maintenance deficiencies and follow through with repairs in rooms and surrounding areas, Ensure that all recycling is carried out daily, Maintain inspection records on a daily basis of room attendants, guest room status, mattress turning, periodic cleaning and any other projects when necessary, Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles, Experience in a housekeeping department required, Ability to work well under pressure in a fast-paced environment, Guest Service: Accountable for guest satisfaction by leading the housekeeping team; assigning, inspecting, recording housekeeping actions in all areas of the hotel.
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